koko88 FAQ

koko88 follows a standard Know Your Customer (KYC) process. You will need to submit: (1) a clear photo or scan of a government-issued photo ID — your Indonesian National ID Card (KTP) is the preferred document; a valid passport is also accepted; (2) a selfie holding your ID next to your face; and (3) proof of your payment method, such as a screenshot of your BCA, BRI, BNI, or Mandiri mobile banking account showing your name and account number. Documents are reviewed within 24 hours in most cases.

No. koko88 operates a strict one-account-per-person policy. Each player may register only one account, linked to one verified identity, one email address, and one primary payment method. Duplicate accounts are detected during KYC verification and will be permanently closed. Any balances held in a duplicate account may be forfeited. If you have accidentally created two accounts, contact our 24/7 live chat support immediately to resolve the situation before submitting a withdrawal request.

First, use the "Forgot Password" link on the login page to reset your credentials via your registered email address. If you no longer have access to that email, contact our live chat team — available 24/7 — with your registered full name and Indonesian mobile number so our agents can verify your identity and restore access securely. For security reasons, koko88 will never send password-reset links via WhatsApp or SMS; all resets go through your registered email only.

To permanently close your account, contact our support team via live chat or email at [email protected] from your registered email address. Before closure, ensure you have withdrawn your full remaining balance — account closure requests are typically processed within 48 hours. If you are closing your account because of concerns about your gambling habits, we strongly recommend considering a self-exclusion instead, which preserves your account data and prevents re-registration for the chosen period. See our Responsible Gaming page for details.

koko88 supports deposits via all major Indonesian bank transfer channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata. For digital payments, we accept OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR). International card payments via Visa and Mastercard are also accepted for eligible accounts. The minimum deposit amount is Rp 25.000 for e-wallets and Rp 50.000 for bank transfers.

BCA transfers to koko88 are typically credited within 1–5 minutes of the transfer being confirmed on the BCA end, as koko88 uses automated real-time deposit processing. Transfers made during the SKN (Sistem Kliring Nasional) settlement window — typically late at night WIB — may take slightly longer. If your deposit has not been credited after 15 minutes, open a live chat with our support team and have your transfer receipt (bukti transfer) ready to share for manual verification.

The minimum withdrawal amount to any Indonesian bank account — including Mandiri, BRI, BCA, BNI, and all other supported banks — is Rp 100.000. The maximum single withdrawal is Rp 50.000.000 per transaction. If you wish to withdraw more than this in a single day, you can submit multiple requests. There are no withdrawal fees charged by koko88; however, your bank may apply its own inter-bank transfer fee for accounts outside its network. KYC verification must be complete before your first withdrawal is approved.

Yes. Both OVO and DANA are fully supported for deposits and withdrawals on koko88. The minimum deposit via OVO or DANA is Rp 25.000, and withdrawals to these e-wallets have a minimum of Rp 50.000. Processing times are typically under 5 minutes for deposits and under 10 minutes for withdrawals. Please ensure the name registered on your OVO or DANA account exactly matches the name on your verified koko88 account — mismatched names will cause the withdrawal to be declined for security reasons.

koko88 aims to process all withdrawal requests within 5–15 minutes, 24 hours a day, 7 days a week — including during Indonesian public holidays such as Idul Fitri and Independence Day. During peak periods (evenings WIB, particularly between 19:00–22:00 WIB) processing may extend to 30 minutes. If your withdrawal has not been credited within 1 hour, please contact our live chat support. First-time withdrawals may take slightly longer as our team completes final KYC checks on the payment destination.

koko88 offers comprehensive coverage of BRI Liga 1, Indonesia's top domestic football league. Available markets include 1X2 (match result), Asian Handicap (including voor bola — the Indonesian term for the handicap spread applied to a football match), Over/Under total goals, Both Teams to Score, Correct Score, First Goal Scorer, and mix parlay (accumulator) bets combining multiple Liga 1 fixtures and international matches. Live in-play betting is available for all scheduled Liga 1 matches, with odds updated in real time throughout the game.

Yes. Togel (Indonesia's traditional numbers lottery) is available on koko88, and you can fund your play using any supported payment method — including OVO, DANA, GoPay, and all major Indonesian bank transfers. Simply deposit via OVO into your koko88 wallet, and those funds are available immediately across all game types, including togel markets. koko88 offers 2D, 3D, and 4D togel bet types with draws from multiple markets including Singapore, Hong Kong, and Sydney pools.

Slot gacor — a term widely used by Indonesian players to describe online slot games known for frequent or high-value payouts — are sourced by koko88 from certified providers including Pragmatic Play, Pocket Games Soft (PG Soft), NetEnt, Microgaming, and Spribe. RTP figures for each title are published in the game's information panel and typically range from 94% to 97%. High-RTP titles are filtered and featured prominently in the koko88 lobby. All RTP figures are independently audited and certified by the respective software providers.

Sabung ayam — live cockfighting, one of Indonesia's most deeply rooted traditional betting events — is available on koko88 via a dedicated live arena stream. Matches are broadcast in real time from licensed cockfighting arenas, and players bet on either the Meron (favoured) or Wala (underdog) side before and during each bout. Bets are placed in IDR with a minimum stake of Rp 10.000. Results are confirmed immediately at the end of each bout, and winnings are credited to your koko88 wallet instantly.

Yes. koko88 is built as a fully responsive web platform optimised for mobile browsers on both Android and iOS devices. No app download is required — simply visit koko88.cam in your mobile browser (Chrome, Safari, or any standard browser) and you will have access to the full platform including sports betting, live casino, togel, slot games, and all account management features. For the best experience on Android, you can add koko88.cam to your home screen as a Progressive Web App shortcut for one-tap access.

koko88 offers a competitive welcome bonus to all newly registered and verified members. The standard new-member offer is a 100% deposit match bonus on your first deposit, up to a maximum of Rp 1.000.000. To qualify, you must complete KYC verification and make a minimum first deposit of Rp 100.000. The bonus is credited to your account within 10 minutes of the qualifying deposit being confirmed. Full bonus terms — including wagering requirements — apply and are available on our Terms & Conditions page.

Wagering requirements (also called turnover requirements) specify how many times you must wager your bonus amount before it converts to withdrawable cash. koko88's standard sports betting bonus carries a 5x turnover requirement on the bonus amount; casino and slot bonuses carry a 20x turnover requirement. For example, a Rp 200.000 sports bonus requires Rp 1.000.000 in qualifying bets before withdrawal. Bets placed on mix parlay markets and live casino games count at 100% toward the rollover. Single-match bets with odds below 1.50 contribute at 0%.

Yes. koko88 runs seasonal promotions aligned with major Indonesian cultural occasions, including Ramadhan, Idul Fitri, Indonesian Independence Day (17 August), Imlek (Chinese New Year), and Nyepi. These promotions typically include reload bonuses, free spins on selected slot gacor titles, cashback offers, and enhanced odds on featured BRI Liga 1 and Piala AFF matches. Seasonal promotions are announced via on-site banners and registered-member email notifications. Promotion details, eligibility criteria, and expiry dates are always published clearly alongside the offer.

Yes. koko88 operates a multi-tier VIP loyalty programme open to all verified members. Tiers are based on cumulative monthly wagering volume in IDR and include levels from Bronze through to Diamond. Higher VIP tiers unlock benefits including faster withdrawal processing, elevated deposit and withdrawal limits, personalised cashback rates, dedicated account managers, and invitations to exclusive seasonal promotions. Your current VIP tier and progress are displayed in your account dashboard. VIP status is reviewed on the first business day of each calendar month.

koko88 operates as a Licensed and Regulated Internationally platform and applies industry-standard security measures across all transactions and user data. All data transmitted between your device and koko88 servers is protected by 256-bit SSL encryption — the same standard used by major international banks. Financial transactions are processed through PCI-DSS compliant payment gateways. Game outcomes are certified as Provably Fair by independent testing laboratories. Your personal data is never sold to third parties; full details are in our Privacy Policy.

All responsible gaming tools — including daily, weekly, and monthly deposit limits, session time reminders, temporary time-outs (24 hours up to 30 days), and full self-exclusion (minimum 6 months) — can be activated by contacting our 24/7 live chat support team. Simply state which tool you want and the parameters you prefer. Requests are processed immediately with no questions asked. Reducing a deposit limit takes effect instantly; increasing one requires a 7-day cooling-off period. Full details are on our Responsible Gaming page.

The minimum age to register and play on koko88 is 21 years. Age is verified during the mandatory KYC process: every member must submit a government-issued photo ID (KTP or passport) confirming their date of birth before their first withdrawal is approved. Any account found to belong to a person under 21 is permanently closed immediately, with any balance forfeited or returned at koko88's discretion. koko88 also encourages parents and guardians to use third-party filtering tools such as Google Family Link and Kaspersky Safe Kids to prevent minors accessing gambling sites.